Training Terms and Conditions

Cancellation Policy:

We understand that sometimes circumstances change, and you may need to cancel or reschedule your training dates. To ensure fairness and transparency, we have established the following cancellation policy:

Cancellation or Rescheduling up to 4 Weeks Prior to Course Commencement Date:

You may cancel or reschedule your training dates up until 4 weeks prior to the course commencement date without incurring any loss. Your booking fee will be fully refundable in this case.

Cancellation Within 4 Weeks of Course Commencement Date:

If you cancel your training after the 4-week window leading up to the course commencement date, it will result in the loss of your booking fee.

Cancellation Within the Week Prior to Course Commencement Date:

Any cancellation made within the week immediately preceding the course commencement date will result in a charge equivalent to 50% of the total course fees. The remaining 50% of course fees will be refunded.

Special Circumstances:

Please note that there are no exceptions for special circumstances, including but not limited to illness, change of mind, or change of circumstances. The policy outlined above applies uniformly to all cancellations.

This cancellation policy has been established to maintain fairness and consistency in our operations. We appreciate your understanding and cooperation in adhering to these terms.

For any inquiries or to initiate a cancellation or rescheduling, please contact us at info@cosmeticaprostore.com.au

Refund for Deposit: Please note that there are no refunds on deposits paid if cancellation is received less than 4 weeks prior to the course date.

Payment Terms:

Course Fees: All course fees must be paid in full at least 1 week prior to the course commencement date.

Model Requirements:

Students are responsible for providing suitable models for training purposes. In the event that suitable models are not found, and you are required to return to the academy to work on additional models, additional fees may apply.

Photography and Videos:

Photographic and Video Consent: As a student of Cosmetica Pro Training, please be aware that photos and videos may be taken during your course duration. These media assets may be used by Cosmetica Pro for promotional purposes on social media and other forms of advertising. If you have concerns about this, please discuss it with us in advance.

Student Learning Outcomes:

At Cosmetica Pro Training, we aim to create an environment where you feel comfortable discussing any learning challenges or specific requirements related to your education before and during your course. If you have any known learning difficulties that may affect your participation in a hands-on training course, particularly concerning reading, writing, and verbal comprehension, it is important that you communicate this information to us at Cosmetica Pro Training. This will enable us to assess whether the course is suitable for your needs and ensure that we can help you achieve your desired learning outcomes.

Cosmetica Pro Training Student Code of Conduct Agreement

At Cosmetica Pro Training, we are committed to creating a positive and professional learning environment for all students. To ensure a successful and respectful learning experience, we ask all students to adhere to the following Code of Conduct:

1. Respect for Others:

Treat all students, instructors, staff, and guests with courtesy, respect, and kindness.

Avoid any form of discrimination, harassment, or bullying based on race, gender, religion, sexual orientation, age, disability, or any other characteristic.

Listen actively and participate constructively in class discussions and activities.

Maintain a supportive and inclusive atmosphere in and outside the classroom.

2. Academic Integrity:

Do your own work and avoid plagiarism or cheating in any form.

Give proper credit to sources when using someone else's work or ideas.

Follow all academic honesty policies and guidelines set forth by Cosmetica Pro Training.

3. Punctuality and Attendance:

Arrive on time for all classes, workshops, and practical sessions.

Attend all scheduled classes and inform instructors in advance if you must be absent due to unforeseen circumstances.

4. Professionalism:

Dress appropriately and professionally according to Cosmetica Pro Training's dress code outlined in your welcome email.

Demonstrate a high level of professionalism in all interactions with clients, instructors, and fellow students.

Maintain confidentiality and respect client privacy at all times.

5. Use of Technology:

Use personal electronic devices responsibly and only when appropriate during class or practical sessions.

Avoid disrupting the learning environment with excessive use of personal technology.

6. Safety and Hygiene:

Follow all safety guidelines and procedures provided by Cosmetica Pro Training.

Adhere to strict hygiene standards in line with Infection Control Guidelines when working with clients or practicing cosmetic tattooing skills.

7. Property and Facilities:

Respect all training equipment, facilities, and materials provided by Cosmetica Pro Training.

Report any damage, theft, or misuse of property to the appropriate staff or instructor.

8. Compliance with Rules and Policies:

Familiarise yourself with and adhere to all policies, rules, and regulations outlined in the Cosmetica Pro Training Student Handbook.

9. Conflict Resolution:

If you encounter any issues or conflicts with fellow students or instructors, address them in a respectful and professional manner through the appropriate channels, such as talking to your instructor or reporting to the school administration.

10. Consequences of Violations:

Violations of this Code of Conduct may result in disciplinary actions, including but not limited to warnings, probation, suspension, or expulsion, as determined by Cosmetica Pro Training.

By enrolling in Cosmetica Pro Training, you acknowledge that you have read, understood, and agreed to abide by the above Terms & Conditions and the Student Code of Conduct Agreement. We believe that following these guidelines will create a positive learning experience for everyone.

If you have any questions or need further clarification on any of the terms mentioned above, please do not hesitate to contact us at info@cosmeticaprostore.com.au